Privacy Policy for Pest Direct

Effective Date: July 28, 2026

Pest Direct (“Pest Direct,” “we,” “us,” or “our”) operates https://pestdirect.com, a pest control directory, review site, and marketplace. This Privacy Policy explains how we collect, use, and share information when you use our website and services.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Zip Code
  • Pest control service requests and quote information
  • Reviews, messages, and other information you submit through the website

We may also automatically collect certain information through cookies and similar technologies, including browser type, device information, IP address, pages visited, and website usage information.

2. How We Use Your Information

We may use the information we collect to:

  • Process service requests and orders
  • Match users with pest control companies
  • Allow pest control companies to respond to user inquiries
  • Operate and improve the Pest Direct website and marketplace
  • Communicate with users about their requests, accounts, or transactions
  • Publish and manage reviews submitted through the platform
  • Prevent fraud, misuse, and other unauthorized activity
  • Comply with applicable legal obligations

3. How We Share Information

At a user’s request, we may share the information submitted through a quote or service request with pest control companies that may be able to provide the requested services. The information shared may include the user’s name, email address, phone number, and details about the requested pest control service. Pest control companies that receive this information may contact the user regarding the request. We may also share information with service providers that help us operate our website and services. These providers may process information only as necessary to perform services on our behalf.We use Google Analytics to understand how visitors use our website. Google may collect information through cookies and similar technologies in accordance with its own privacy policies.We may disclose information when required by law or when reasonably necessary to protect Pest Direct, our users, pest control companies, or others.

4. Cookies and Analytics

Pest Direct uses cookies and similar technologies to operate the website, remember preferences, measure website traffic, and understand how visitors interact with our services. You may be able to limit or disable cookies through your browser settings. Disabling cookies may affect the availability or functionality of certain website features.

5. Reviews and Public Information

Reviews and other content submitted for public display may be visible to other users, pest control companies, and the general public. Users should not include sensitive personal information in publicly posted reviews.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, process requests, maintain business and transaction records, resolve disputes, enforce our agreements, and comply with legal obligations.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Your Choices

You may contact us to request access to, correction of, or deletion of your personal information. Certain information may be retained when necessary to comply with legal obligations, protect our rights, prevent fraud, or complete pending transactions. You may opt out of promotional emails by using the unsubscribe instructions included in those communications. You may still receive service-related communications concerning requests, transactions, or important changes to our services.

9. Children’s Privacy

Pest Direct is not intended for children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take reasonable steps to delete it. A parent or guardian who believes a child has provided us with personal information may contact us at the address below.

10. Third-Party Websites and Services

Our website may contain links to pest control companies and other third-party websites or services. Pest Direct is not responsible for the privacy practices of those third parties. We encourage users to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make material changes, we will update the effective date above and notify registered users by email when appropriate.

12. Contact Us

For questions, concerns, or privacy-related requests, contact:

Pest Direct

Email: privacy@pestdirect.com

Website: https://pestdirect.com